Privacy Policy
Effective Date: January 12, 2024
Logix Biosciences Inc. DBA ManukaGuard is committed to protecting your privacy. This Privacy Policy ("Policy") describes how your personal information is collected, used, and shared when you visit or make a purchase from manukaguard.com (the “Site”), and outlines your rights and obligations regarding your data. This Policy applies to all users of the Site and governs the data collection and usage by Logix Biosciences Inc. DBA ManukaGuard.
We reserve the right to update this Policy at any time to reflect changes in our practices or for operational, legal, or regulatory reasons. You should check this page regularly to stay informed of any updates. If we make significant changes, we will notify you via email.
Information We Collect
We collect personal information you provide to us voluntarily, such as:
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Order Information: Name, billing address, shipping address, payment information (credit card numbers, PayPal, etc.), email address, and phone number.
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Account Information: If you register for an account, we collect your username, email address, and any other details you provide.
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Survey/Research Information: Responses to surveys or participation in market research when applicable.
We also collect data automatically when you interact with our website, including:
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Device Information: Information about your web browser, IP address, time zone, and cookies installed on your device.
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Usage Data: Information about how you browse the Site, such as the individual web pages or products viewed, websites or search terms that referred you, and interactions with the Site.
Technologies used for data collection include:
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Cookies: Small data files that are placed on your device. Learn more about cookies and how to disable them at www.allaboutcookies.org.
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Log Files: Track actions occurring on the Site, collecting data such as IP address, browser type, and date/time stamps.
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Web Beacons, Tags, and Pixels: Electronic files that monitor how you browse the Site.
Why We Collect Information and How We Use It
We collect information for several purposes, including:
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To fulfill your orders: We use Order Information to process your payment, arrange for shipping, and provide customer support.
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To improve our services: Device and Usage Information help us optimize the performance of our Site, enhance user experience, and assess marketing and advertising effectiveness.
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To communicate with you: We may send emails or SMS messages related to your order, account, or promotional content when you have opted in.
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For market research: With your consent, we may contact you to complete surveys or participate in market research.
10DLC SMS Messaging Compliance
By providing your phone number, you agree to receive transactional and marketing SMS messages from ManukaGuard. These messages are compliant with 10DLC regulations. You may opt-out at any time by replying "STOP" to our messages. Standard messaging rates may apply. For assistance, reply "HELP" or contact us at info@manukaguard.com.
Data Retention
We retain your personal information only for as long as necessary for the purposes outlined in this Policy. The retention period is determined based on:
- The relevance of the information;
- Legal and regulatory requirements;
- Contractual obligations;
- Our legitimate business interests.
You may request the deletion of your personal data at any time by contacting us.
Sharing Your Personal Information
We appreciate your trust in us. Your privacy is our top priority. Rest assured that we will never share, sell, or trade your personal information, including phone numbers and SMS consent, with any third parties. Your data remains secure with us.
We do not sell, rent, or lease your personal information to third parties. We share your information only in the following circumstances:
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Service Providers: We share data with trusted third parties who assist in operating our website, processing payments, and delivering orders. These providers have access to your personal information but are bound by confidentiality agreements and must not disclose or use it for other purposes.
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Legal Requirements: We may disclose your personal information to comply with applicable laws, respond to subpoenas or legal processes, or protect our rights.
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Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new ownership.
We also use third-party tools, such as Google Analytics, to help us understand how our customers use the Site. You can opt out of Google Analytics by visiting Google's Opt-Out page.
Behavioral Advertising and Opt-Out
We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt-out of targeted advertising by using the following links:
You can also opt-out of certain advertising services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Do Not Track Signals
Please note that we do not alter our Site’s data collection and usage practices when we receive a "Do Not Track" signal from your browser.
Your Rights (For EU Residents)
If you are a resident of the European Union or a jurisdiction with data protection laws, you have the right to access, update, or request the deletion of your personal information. If you wish to exercise any of these rights, please contact us at info@manukaguard.com.
In addition, if you are an EU resident, we process your data to fulfill contracts we have with you or to pursue our legitimate business interests. Please note that your information will be transferred outside of Europe, including to the United States.
Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. This includes using Secure Socket Layer (SSL) encryption for sensitive transactions and restricting access to personal data to only authorized personnel.
Children Under 13
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13 without verified parental consent, we will promptly delete that information.
Links to Other Websites
Our website may contain links to third-party websites. Logix Biosciences Inc. DBA ManukaGuard is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Data Transfers and GDPR Compliance
Logix Biosciences Inc. DBA ManukaGuard’s operations are primarily based in the United States. If you are providing personal data from the European Union, it will be transferred out of the EU. We comply with the EU-US Privacy Shield framework to protect your data and ensure it is handled in accordance with the GDPR.
Unsubscribe or Opt-Out
You may opt-out of receiving promotional emails or newsletters from us at any time by clicking the "unsubscribe" link in the email or by sending your request to marketing@manukaguard.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email.
How to Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@manukaguard.com
Phone: 800-916-1220
Mailing Address:
Logix Biosciences Inc. DBA ManukaGuard
80 Garden Ct, Suite #100, Monterey, California 93940
